Description

This training program focuses on developing the essential skills for conducting internal audits of quality management systems in accordance with ISO 19011:2018. It aims to equip participants with a solid understanding of audit principles, effective planning and execution techniques, and professional reporting practices. The program includes practical applications to enhance auditor competencies, evidence analysis, and reporting, with an emphasis on improving the efficiency and impact of audit processes in driving continual improvement.

Key Topics Covered:

Fundamental concepts of auditing, including types and general limitations

Audit principles based on ISO 19011:2018

Skills for preparing audit programs, plans, and checklists

Auditor competencies in communication, questioning, and evidence evaluation

Internal audit implementation and formal audit meetings

Internal audit reporting and classification of findings

Success factors in auditing and follow-up on corrective actions

Outline

Basic concepts of auditing, types, and limitations

Audit principles based on ISO 19011:2018

Preparing the audit program, audit plan, and checklists

Auditor skills: communication and effective questioning

Steps for conducting internal audits and collecting evidence

Managing opening and closing meetings

Classifying findings and writing audit reports

Following up on corrective actions and continuous improvement

Audience

Managers and professionals working in various management systems (e.g. quality, environment, safety, food, laboratories, inspection, etc.)

Quality officers and personnel within organizations

New or experienced internal auditors seeking to enhance or update their skills

Professionals in quality, compliance, and risk management roles

Individuals aiming to develop their internal auditing skills according to ISO 19011:2018

Consultants interested in strengthening their competencies in auditing and management systems

Material